Return Policy
Returns and exchanges will only be accepted within 30 days from the date of purchase with the original receipt. The item MUST be in its original, unused packaging, unblemished, unmodified (e.g., grip tape, weighted tape, etc), unwashed, unworn, and in new, ready to sell condition. Refunds will only be refunded to the original form of payment received. If original card is not available, then the amount will be issued on a gift card. 3% restocking fee on all new unused paddles. Paddles carry a manufacturer warranty. Be sure to register your paddles on the manufacturer's website to receive warranty coverage, if applicable.
Paddle warranties -
Most new paddles come with a manufacturer warranty against defects:
- CRBN - 1 year limited warranty. Must be original owner and register the paddle at crbnpickleball.com to activate warranty.
- Engage - Limited lifetime warranty against manufacturer defects; 5 year "no dead spot" guarantee. Customers must activate warranty within 30 days of purchase at Engagepickleball.com
- Franklin - 90 days limited warranty. franklinsports.com/warranty
- JOOLA - 6-month limited warranty for defects, missing parts and worksmanship. Must be the original owner and register within 14 days. Joolausa.com/warranty within 14 days of purchase to activate.
- Onix - 1 year limited warranty. Register at onixpickleball.com/pages/warranties-registration
- Ronbus - 180 day (6 month) warranty for the return of products that are defective due to defects in manufacturing and/or workmanship. Must be the original owner and register.Ronbus.com
- Selkirk - Limited lifetime warranty against manufacturer defects. Customers must activate warranty at Selkirk.com
- VulcanV500, V700 & V900 - 1 year limited warranty vulcansportinggoods.com/pages/shipping-returns
- Diadem- 6 month limited warranty against manufacturer defects. Must be original owner and register paddle at https://diademsports.com/pages/register
- Six Zero – 12 month structural warranty against manufacturer defects. sixzeropickleball.com/pages/warranty-and-return-policy
- Paddletek – limited lifetime performance guarantee. Register your paddle https://www.paddletek.com/account/login?redirect_url=https%3A%2F%2Fwww.paddletek.com/pages/warranty-registration
- Vatic Pro – 180 day manufacturer’s warranty - https://vaticpro.com/pages/shipping-returns
- ProXR – limited lifetime warranty – must register within 7 days. https://proxrpickleball.com/account/register
- Prokennex – 1 year warranty against manufacturer defects. Must register within 14 days of purchase. https://prokennex-pickleball.com/pages/warranty-return
Defective replacements are at the discretion of the manufacturer.
Not covered under manufacturer warranty policies: fading of the graphics, damage caused by normal wear and tear, abuse, user modification, or the natural breakdown from extended use.